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Frequently Asked Questions
How can I convince my manager to invest in the What U See platform?
This site gives you everything you need to convince your manager that What U See will help you be more productive as a company and stand out from the crowd.
How many users come with each plan?
Free, Medium, Large, and Enterprise accounts include 2, 10, and 20 and unlimited users, respectively. Enterprise accounts allow the flexibility to customize your plan so your whole team can use the service easily. Users have their own login, password, preferences and settings in your What U See account.
Do you offer day passes or pay-as-you-go subscriptions?
Not at this time. Since all of our subscriptions are billed on a recurring basis without a contract or cancellation fee, you can use What U See on an as-needed basis. You are welcome to cancel or renew your subscription at any time.
Can I make a payment by invoice?
We’re happy to provide invoicing on our annual and Enterprise plans. Contact us to set up payment by check or bank transfer. We do not offer monthly invoicing.
Are there any long-term commitments or cancellation fees?
No. You can upgrade, downgrade, or cancel your subscription at any time. We’ll never charge a cancellation fee.
How do I cancel my trial or monthly subscription?
Canceling can be done easily within the billing tab of your account. You’ll continue to have full access to What U See until the end of your trial or current billing period. After cancellation, you’ll retain access to your account until the next time you’re ready to use What U See.
Do you offer non-profit discounts?
While we don’t have specific discounts for non-profits or educational organizations, we do offer a discount when you sign up for an annual account.